Terms and Conditions for ThistleGlow Retreat
Welcome to ThistleGlow Retreat. These Terms and Conditions govern your access to and use of our online platform and the services provided by ThistleGlow Retreat, located at 4502 Heather Lane, Suite 3A, Edinburgh, EH12 5BG, United Kingdom. By accessing or using our services, you agree to be bound by these Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By visiting our site, booking an appointment, or utilizing any of our wellness and spa services, you signify your unreserved acceptance of these Terms and Conditions. If you do not agree to these terms, you must not use our services or our online platform.
2. Services Provided
ThistleGlow Retreat offers a range of wellness and spa services including, but not limited to, therapeutic massages, aromatherapy treatments, facial skincare, hydrotherapy, body scrubs and wraps, wellness consultations, and holistic relaxation therapies. All services are subject to availability and the expertise of our practitioners.
3. Booking and Cancellations
- Appointments: All appointments must be booked in advance, either through our online platform, by phone at +44 131 555 2873, or in person at our retreat.
- Cancellations: We require at least 24 hours' notice for any cancellation or rescheduling of an appointment. Failure to provide adequate notice may result in a cancellation fee equal to the full cost of the booked service.
- Late Arrivals: Arriving late for your appointment may result in a shortened service time to avoid delays for subsequent clients. The full service fee will still apply.
4. Payment Terms
Payment for services is due at the time of booking or at the completion of your service, as specified during the booking process. We accept various forms of payment, which will be communicated upon booking. All prices are stated in GBP and are inclusive of any applicable taxes.
5. Health and Well-being
Your well-being is paramount to us. We request that you inform our staff of any health conditions, allergies, or injuries that might affect your service prior to your treatment. This includes, but is not limited to, pregnancy, high blood pressure, heart conditions, or recent surgeries. Our practitioners reserve the right to refuse service if they believe it poses a risk to your health.
We recommend consulting with your doctor if you have any concerns regarding a specific treatment.
6. Conduct and Safety
We strive to maintain a tranquil and respectful environment for all our clients. We ask that all visitors conduct themselves in a manner that respects the peace and privacy of others within ThistleGlow Retreat. Any disruptive or inappropriate behavior will not be tolerated and may result in the immediate termination of services.
7. Personal Property
ThistleGlow Retreat accepts no responsibility for the loss or damage of personal property brought onto the premises. We recommend leaving valuables at home or securing them appropriately during your visit.
8. Limitation of Liability
To the fullest extent permitted by law, ThistleGlow Retreat shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our services or our online platform. While we strive for excellence, individual results from treatments may vary.
9. Intellectual Property
All content on our online platform, including text, graphics, logos, images, and software, is the property of ThistleGlow Retreat or its content suppliers and protected by international copyright laws.
10. Amendments to Terms
ThistleGlow Retreat reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of our services or our online platform after any such changes constitutes your acceptance of the new Terms and Conditions.
11. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of Scotland, United Kingdom. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Scotland.
12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at:
ThistleGlow Retreat
4502 Heather Lane, Suite 3A
Edinburgh, EH12 5BG
United Kingdom
Phone: +44 131 555 2873